Lisa and her keyworker

Lisa’s story

Lisa was just 17 and in a very bad way when she first came to YMCA Her traumatic home life with her mum, who suffers from severe mental health issues, had become unbearable and led her to becoming homeless. She’d spent two nights huddled under a motorway flyover and was exhausted and clearly very distressed. Thankfully,…

Grace shares her experiences of accessing job centre services

‘It’s embarrassing going to the job centre. They need to pay more attention to the details and listen to what young people have to say. I’m a qualified beautician and they keep trying to send me on work experience. It’s rude’ – Grace, 23, a resident at YMCA Birmingham. It was in January this year…

Chloe explains the difficulties of training and being on Jobseeker’s Allowance

Chloe was just three days away from completing her carer’s training course when the news struck: her job centre benefits were about to be cut. Chloe’s course had exceeded the 16 hours per week permitted for training by the job centre, which meant she was left with two choices. Should could either remain on the…

Young person Sam Lee talks about proposed Housing Benefit changes

Sam Lee, from Cleethorpes, North East Lincolnshire, is an example of the type of young person who could in the future be affected if Housing Benefit was removed in full for all 18 to 21-year-olds. Currently unemployed and looking for an Apprenticeship, he admits that Housing Benefit cuts could have left him on the streets…