The Family and Community project team stepped up significantly in response to the pandemic, delivering a wide range of therapeutic support, counselling and mental health services.
The team took the initiative to complete virtual visits to family homes, during which time they delivered more than 7,000 hours of support through rapid response alone, supporting 393 families in crisis.
They have worked hard to house and support single parents via their umbrella services, providing a safe and secure environment for children while offering additional support such as food parcels and parental assistance.
YMCA Norfolk has offered both online and face-to-face counselling to more than 400 individuals and mental health services for children and young people aged 4–25 years old, delivering 75 one-to-one sessions with children and 119 with parents.
They also delivered resilience training and external therapeutic supervision to teachers during COVID and further Mental-Health-First-Aid training for 136 young people and 24 adults while providing family therapy and support for 643 family members. Additionally, YMCA Norfolk has been working directly with schools to deliver mindfulness sessions and further support around mental health.
Overall, the team responded brilliantly and flexibly during a very difficult time developing services, adapting training, and offering support to meet the needs of schools, families, and young people alike.