Personal information we may collect
When you donate, register online, buy merchandise from our online shop, take part in a sponsored event, contact us or interact with us in any other way, YMCA England & Wales may receive personal information about you, such as your name, address, telephone number, email address, debit/credit card or direct debit details.
How we use your information
We will use your information in a number of ways, such as processing a donation that you have made, processing an order from our online shop, sending you information about our work and how you can continue to support YMCA, sending you communication you have subscribed to or responding to correspondence you have sent to us.
You have the right to let us know at any time if you want to change how you hear from us or advise us if you no longer wish to receive any further communications from us. You can do this by calling 020 7186 9518 or emailing email@example.com.
Disclosure of your information
We will keep you personal information confidential and will not disclose it to any third party without your consent, unless we are obliged to do so by law.
We sometimes use third parties to process your information on our behalf (for example, to process a donation). However, we require them to keep your information secure and not to use it for their own business purposes.
Accessing and updating your personal information
You can ask us what information we hold about you by contacting us.
Write to YMCA England & Wales, Supporter Services, 10-11 Charterhouse Square, London EC1M 6EH; call on 020 7186 9518 or email firstname.lastname@example.org with your request.
Please also help us to keep your information up to date by letting us know of any changes using the contact details above.
The site also makes use of session cookies. Those cookies are necessary for site functionality and contain no personally identifiable information. They are deleted when the browser is closed.
Please note, that you can delete any cookies that are already stored on your computer. Please refer to the instructions for your browser or file management software on how to do so.
For more information about cookies, including how to block or delete them, visit AboutCookies.org
Third party websites
Any changes to this policy will be posted on this page, so please check back from time to time.